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Created On: 11/04/2024
in ePAY Portal
All information contained in this article may also be found in the document Communication Plan – ePAY . Messaging via StatusCast What is StatusCast? StatusCast is a tool utilized to broadcast information via email to a list of Partic...
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Created On: 11/04/2024
in ePAY Portal All information contained in this article may be found in the document ePAY Portal: Ticket Management . For all Ticket Type/Subtype combination workflows, that information may be found in the document ePAY Portal: Ticket Types & Subtypes ...
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Created On: 11/04/2024
in ePAY Portal All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
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Created On: 11/04/2024
in ePAY Portal The information contained in this article may also be found in the document Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...
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Created On: 11/04/2024
in ePAY Portal The information contained within this article may be found the document ePAY | NCR P2PE Redeployment .
What is P2PE Redeployment?
The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
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Created On: 11/04/2024
in ePAY Portal
The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...
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Created On: 11/04/2024
in ePAY Portal All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices .
What is a Multi-merchant Terminal?
A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
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Created On: 11/03/2024
in ePay Dashboard
All information below may also be found in the ePAY Portal Users and Contact Types Guide .
Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...
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Created On: 11/03/2024
in ePay Dashboard All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
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Created On: 11/03/2024
in ePay Dashboard The information contained in this article may also be found in the document Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...
