Updated Articles

  1. Card Acceptance Guide

    Last Updated: 12/02/2024 in Card Acceptance Guide
    Card Acceptance Guide     Released September 2024 Version 1 To visit the Illinois State Treasurer's Office ePAY site please click  here To download a .PDF version of this guide click here     Table of Contents ...

  2. Network Configuration Recommendations

    Last Updated: 11/18/2024
    Above is NCR's recommended network configuration for a small office providing face to face payment options using an IP based EMV card reader. Please coordinate with your technical staff to obtain IP address allocations inside your office netwo...

  3. Troubleshooting Point of Sale Devices

    Last Updated: 11/18/2024
    All information contained in this article may also be found in the document NCR Point of Sale Device: Troubleshooting . The most common issues encountered when using a point of sale device are power and communication related. This guide is m...

  4. ePAY Portal: Ticket Types & Subtypes Workflows

    Last Updated: 11/18/2024
    Click here to view the most current version of the ePAY Portal: Ticket Types & Subtypes Workflows document. You may also search the knowledge base for articles concerning individual Ticket Types. ...

  5. ePAY Portal Ticket Type: ePAY Funding

    Last Updated: 11/18/2024
    All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...

  6. ePAY Portal Ticket Type: Funding Issues

    Last Updated: 11/18/2024
    The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...

  7. ePAY Portal Ticket Type: ePAY Account Information / Maintenance Request

    Last Updated: 11/18/2024
    The information contained in this article may also be found in the document ePAY Portal Ticket Type: ePAY Account Information/Maintenance Request . This Ticket Type and its Subtypes are meant to address various inquiries, as well as address ...

  8. ePAY Integration Partners

    Last Updated: 11/13/2024
    Return to IL State Treasurer ePAY Website         Processing Platforms & Gateways   Authorize.net helps makes it simple to accept  electronic  and credit card payments in person, online or over the phone.     CashN...

  9. ePAY Dashboard: Email Opt-in Functionality

    Last Updated: 11/13/2024
    All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...

  10. ePAY Dashboard: "Is Important" Functionality

    Last Updated: 11/13/2024
    All of the information contained within this article may also be found in the document Magic Feature: Is Important Functionality . Processing Payment Style – Accordion Payment Identifiers Issues in Reporting When a cli...