Updated Articles

  1. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  2. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  3. ePAY Portal Users and Contact Types

    All information below may also be found in the   ePAY Portal Users and Contact Types Guide . Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...
  4. ePAY Portal Users and Contact Types

    All information below may also be found in the   ePAY Portal Users and Contact Types Guide . Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...
  5. Outage Communication Plan

    All information contained in this article may also be found in the document  Communication Plan – ePAY . Messaging via StatusCast   What is StatusCast? StatusCast is a tool utilized to broadcast information via email to a list of Partic...
  6. ePAY Portal Ticket Management Overview

    All information contained in this article may be found in the document  ePAY Portal: Ticket   Management . For all Ticket Type/Subtype combination workflows, that information may be found in the document  ePAY Portal: Ticket Types & Subtypes ...
  7. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
  8. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
  9. Password Reset: Dashboard & ePAY Portal

    The information contained in this article may also be found in the document  Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...
  10. Password Reset: Dashboard & ePAY Portal

    The information contained in this article may also be found in the document  Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...