Popular Articles

  1. ePAY Integration Partners

    Last Updated: 11/13/2024
    Return to IL State Treasurer ePAY Website         Processing Platforms & Gateways   Authorize.net helps makes it simple to accept  electronic  and credit card payments in person, online or over the phone.     CashN...

  2. Card Acceptance Guide

    Last Updated: 12/02/2024 in Card Acceptance Guide
    Card Acceptance Guide     Released September 2024 Version 1 To visit the Illinois State Treasurer's Office ePAY site please click  here To download a .PDF version of this guide click here     Table of Contents ...

  3. ePAY Portal Users and Contact Types

    Last Updated: 11/04/2024 in ePay Dashboard
    All information below may also be found in the   ePAY Portal Users and Contact Types Guide . Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...

  4. Troubleshooting Point of Sale Devices

    Last Updated: 11/18/2024
    All information contained in this article may also be found in the document NCR Point of Sale Device: Troubleshooting . The most common issues encountered when using a point of sale device are power and communication related. This guide is m...

  5. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    Last Updated: 11/04/2024 in ePay Dashboard
    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...

  6. ACH Return Codes

    Last Updated: 11/05/2024
    The information contained in this article may be found in the document  ePAY ACH Return Codes. What is an ACH Return Code? eCheck utilizes the Automatized Clearing House, often referred to as ACH, network to process transactions on behalf of ...

  7. Password Reset: Dashboard & ePAY Portal

    Last Updated: 11/04/2024 in ePay Dashboard
    The information contained in this article may also be found in the document  Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...

  8. ePAY Portal Ticket Type: ePAY Account Information / Maintenance Request

    Last Updated: 11/18/2024
    The information contained in this article may also be found in the document ePAY Portal Ticket Type: ePAY Account Information/Maintenance Request . This Ticket Type and its Subtypes are meant to address various inquiries, as well as address ...

  9. Point-to-point Encryption (P2PE) FAQ

    Last Updated: 11/04/2024 in Equipment & Terminals
    What is P2PE? P2PE stands for point-to-point encryption. From the moment payment card data is taken by a Point of Sale (POS) device, the data is immediately encrypted.  Encryption  is the process of converting information into an unintelligible for...

  10. ePAY Portal Users and Contact Types

    Last Updated: 11/04/2024 in ePAY Portal
    All information below may also be found in the   ePAY Portal Users and Contact Types Guide . Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...