Popular Articles

  1. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
  2. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  3. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  4. ePAY Portal Ticket Management Overview

    All information contained in this article may be found in the document  ePAY Portal: Ticket   Management . For all Ticket Type/Subtype combination workflows, that information may be found in the document  ePAY Portal: Ticket Types & Subtypes ...
  5. Point-to-point Encryption (P2PE) FAQ

    What is P2PE? P2PE stands for point-to-point encryption. From the moment payment card data is taken by a Point of Sale (POS) device, the data is immediately encrypted.  Encryption  is the process of converting information into an unintelligible for...
  6. ACH Notification of Change (NOC) Codes

    The information contained in this article may be found in the document  ACH Notification of Change (NOC) Codes . What is an ACH Notification of Change Code? eCheck utilizes the Automatized Clearing House, often referred to as ACH, network to p...
  7. Action Codes

    All information contained in this article may also be found in the document Action Codes . What is an Action Code? When a transaction is initiated to obtain authorization for a purchase, an action code is sent by the issuing bank and provides...
  8. Network Configuration Recommendations

    Above is NCR's recommended network configuration for a small office providing face to face payment options using an IP based EMV card reader. Please coordinate with your technical staff to obtain IP address allocations inside your office netwo...
  9. ePAY Portal: Ticket Types & Subtypes Workflows

    Click here to view the most current version of the ePAY Portal: Ticket Types & Subtypes Workflows document. You may also search the knowledge base for articles concerning individual Ticket Types. ...
  10. ePAY Portal Ticket Type: ePAY PCI

    The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...