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Last Updated: 11/04/2024
in ePAY Portal
All information below may also be found in the ePAY Portal Users and Contact Types Guide .
Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will rece...
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Last Updated: 08/04/2025
in Equipment & Terminals
Below are quick reference guides for the varying P2PE devices and deployment scenarios.
PAX
PAX S300 Semi-integrated QRG (New)
PAX S300 Semi-integrated QRG (Redeployment)
PAX S500 QRG (New)
PAX S500 QRG (Rede...
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Last Updated: 11/18/2024
The information contained in this article may also be found in the document ePAY Portal Ticket Type: ePAY Account Information/Maintenance Request . This Ticket Type and its Subtypes are meant to address various inquiries, as well as address ...
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Last Updated: 11/04/2024
in ePAY Portal All information contained in this article may be found in the document ePAY Portal: Ticket Management . For all Ticket Type/Subtype combination workflows, that information may be found in the document ePAY Portal: Ticket Types & Subtypes ...
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Last Updated: 11/05/2024
The information contained in this article may be found in the document ACH Notification of Change (NOC) Codes . What is an ACH Notification of Change Code? eCheck utilizes the Automatized Clearing House, often referred to as ACH, network to p...
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Last Updated: 11/13/2024
All information contained in this article may also be found in the document Action Codes . What is an Action Code? When a transaction is initiated to obtain authorization for a purchase, an action code is sent by the issuing bank and provides...
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Last Updated: 11/04/2024
in ePAY Portal The information contained in this article may be found in the document P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
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Last Updated: 11/04/2024
in ePAY Portal The information contained in this article may also be found in the document Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...
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Last Updated: 11/18/2024
Above is NCR's recommended network configuration for a small office providing face to face payment options using an IP based EMV card reader. Please coordinate with your technical staff to obtain IP address allocations inside your office netwo...
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Last Updated: 11/18/2024
The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...
