Popular Articles

  1. ePAY Portal: Ticket Types & Subtypes Workflows

    Click here to view the most current version of the ePAY Portal: Ticket Types & Subtypes Workflows document. You may also search the knowledge base for articles concerning individual Ticket Types. ...
  2. ePAY Portal Ticket Management Overview

    All information contained in this article may be found in the document  ePAY Portal: Ticket   Management . For all Ticket Type/Subtype combination workflows, that information may be found in the document  ePAY Portal: Ticket Types & Subtypes ...
  3. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
  4. Action Codes

    All information contained in this article may also be found in the document Action Codes . What is an Action Code? When a transaction is initiated to obtain authorization for a purchase, an action code is sent by the issuing bank and provides...
  5. P2PE Quick Reference Guides

    Below are quick reference guides for the varying P2PE devices and deployment scenarios. PAX PAX S300 Semi-integrated QRG (New) PAX S300 Semi-integrated QRG (Redeployment) PAX S500 QRG (New) PAX S500 QRG (Rede...
  6. ACH Notification of Change (NOC) Codes

    The information contained in this article may be found in the document  ACH Notification of Change (NOC) Codes . What is an ACH Notification of Change Code? eCheck utilizes the Automatized Clearing House, often referred to as ACH, network to p...
  7. Network Configuration Recommendations

    Above is NCR's recommended network configuration for a small office providing face to face payment options using an IP based EMV card reader. Please coordinate with your technical staff to obtain IP address allocations inside your office netwo...
  8. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  9. ePAY Portal Ticket Type: Funding Issues

    The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...
  10. ePAY Portal Ticket Type: ePAY PCI

    The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...