Popular Articles

  1. ePAY Dashboard: Email Opt-in Functionality

    All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...
  2. ACH Notification of Change (NOC) Codes

    The information contained in this article may be found in the document  ACH Notification of Change (NOC) Codes . What is an ACH Notification of Change Code? eCheck utilizes the Automatized Clearing House, often referred to as ACH, network to p...
  3. ePAY Portal Ticket Type: ePAY Funding

    All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...
  4. ePAY Dashboard: "Is Important" Functionality

    All of the information contained within this article may also be found in the document Magic Feature: Is Important Functionality . Processing Payment Style – Accordion Payment Identifiers Issues in Reporting When a cli...
  5. Closing Services Request Letter Template

    Click here to download the Participant Closing Service Request Letter template. ...
  6. ePAY Portal Ticket Type: ePAY PCI

    The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...
  7. Outage Communication Plan

    All information contained in this article may also be found in the document  Communication Plan – ePAY . Messaging via StatusCast   What is StatusCast? StatusCast is a tool utilized to broadcast information via email to a list of Partic...
  8. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  9. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  10. Password Reset: Dashboard & ePAY Portal

    The information contained in this article may also be found in the document  Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. I...