Popular Articles

  1. Outage Communication Plan

    All information contained in this article may also be found in the document  Communication Plan – ePAY . Messaging via StatusCast   What is StatusCast? StatusCast is a tool utilized to broadcast information via email to a list of Partic...
  2. ePAY Portal Ticket Type: ePAY Dashboard Service Request

    All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
  3. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  4. ePAY Portal Ticket Type: ePAY PCI

    The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...
  5. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  6. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  7. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  8. ePAY Portal Ticket Type: ePAY Funding

    All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...
  9. Closing Services Request Letter Template

    Click here to download the Participant Closing Service Request Letter template. ...
  10. ePAY Dashboard: Email Opt-in Functionality

    All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...