Popular Articles

  1. ePAY Portal Ticket Type: ePAY PCI

    The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...
  2. P2PE Quick Reference Guides

    Below are quick reference guides for the varying P2PE devices and deployment scenarios. PAX S300 Semi-integrated QRG (New) PAX S300 Semi-integrated QRG (Redeployment) PAX S500 QRG (New) PAX S500 QRG (Redeployment) PAX S500 Semi-integra...
  3. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  4. ePAY Dashboard: Email Opt-in Functionality

    All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...
  5. ePAY Portal Ticket Type: Funding Issues

    The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...
  6. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  7. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  8. ePAY Portal Ticket Type: ePAY Funding

    All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...
  9. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  10. ePAY Dashboard: "Is Important" Functionality

    All of the information contained within this article may also be found in the document Magic Feature: Is Important Functionality . Processing Payment Style – Accordion Payment Identifiers Issues in Reporting When a cli...