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Last Updated: 11/04/2024
in ePAY Portal
All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request . A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to ex...
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Last Updated: 11/04/2024
in ePAY Portal
The information contained in this article may also be found in the document Ticket Type: ePAY PCI . ePAY PCI tickets are opened when a Participant has inquiries regarding PCI or needs assistance when it comes to the ePAY PCI third-party vali...
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Last Updated: 11/04/2024
in ePAY Portal
The information contained within this article may be found the document ePAY | NCR P2PE Redeployment .
What is P2PE Redeployment?
The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
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Last Updated: 11/18/2024
The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...
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Last Updated: 11/04/2024
in Equipment & Terminals
The information contained in this article may be found in the document P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
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Last Updated: 11/04/2024
in Equipment & Terminals
All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices .
What is a Multi-merchant Terminal?
A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
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Last Updated: 11/13/2024
All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...
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Last Updated: 11/04/2024
in Equipment & Terminals
The information contained within this article may be found the document ePAY | NCR P2PE Redeployment .
What is P2PE Redeployment?
The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
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Last Updated: 11/13/2024
Click here to download the Participant Closing Service Request Letter template. ...
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Last Updated: 11/18/2024
All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...