Popular Articles

  1. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  2. Outage Communication Plan

    All information contained in this article may also be found in the document  Communication Plan – ePAY . Messaging via StatusCast   What is StatusCast? StatusCast is a tool utilized to broadcast information via email to a list of Partic...
  3. P2PE Quick Reference Guides

    Below are quick reference guides for the varying P2PE devices and deployment scenarios. PAX S300 Semi-integrated QRG (New) PAX S300 Semi-integrated QRG (Redeployment) PAX S500 QRG (New) PAX S500 QRG (Redeployment) PAX S500 Semi-integra...
  4. P2PE Bag Number Verification

    The information contained in this article may be found in the document  P2PE Bag Number Verification . Adding to the security of P2PE devices is the chain of custody. To ensure that the device sent to a Participant is the device deployed by NCR...
  5. ePAY Portal Ticket Type: Funding Issues

    The information contained in this article may also be found in the document ePAY Portal Ticket Type: Funding Issues . Funding Issues tickets are created when a Participant has concerns regarding a delay in funding or determines that there is a...
  6. ePAY Portal: Multi-merchant Devices

    All information contained in this article may be found in the document ePAY Portal: Multi-merchant Devices . What is a Multi-merchant Terminal? A multi-merchant terminal is a single point of sale (POS) device that is programmed with m...
  7. ePAY Dashboard: Email Opt-in Functionality

    All information contained in this article may be found in the document ePAY Dashboard: Email Opt-in . All ePAY client instances accepting web payments should have the Email Opt-in Client Capability enabled with custom text stating: Yes, I wou...
  8. ePAY Portal Ticket Type: P2PE Redeployment

    The information contained within this article may be found the document ePAY | NCR P2PE Redeployment . What is P2PE Redeployment? The P2PE Redeployment campaign involves an ePAY team member contacting existing ePAY Participants proces...
  9. Closing Services Request Letter Template

    Click here to download the Participant Closing Service Request Letter template. ...
  10. ePAY Portal Ticket Type: ePAY Funding

    All information contained in this article may also be found in the document ePAY Portal Tick Type: ePAY Funding . This Ticket Type is limited to funding inquiries or to facilitate modifications to settlement accounts. If there is a funding d...