The Knowledge Base

ePAY Dashboard

Password Reset: Dashboard & ePAY Portal

The information contained in this article may also be found in the document Password Reset: ePAY Portal and Dashboard Dashboard Administrative Users A user with Administrative rights can reset a password for a user in the ePAY Dashboard. In Dashboard, hover over Manage and select Office Users. Find the...
ePAY Portal Ticket Type: ePAY Dashboard Service Request

All information contained in this article may be found in the document Ticket Type: ePAY Dashboard Service Request. A Ticket Type of ePAY Dashboard Service Request is typically submitted when a Participant wishes to have updates applied to existing entities within Dashboard. If the Participant is adding a new...
ePAY Portal Users and Contact Types

All information below may also be found in theĀ  ePAY Portal Users and Contact Types Guide. Participants can establish users of varying types within the ePAY Portal. Based on the Contact Type(s) assigned to a user, the user will receive applicable notifications, be provided access to systems outside of...